Welcome to the

New England Hot Fudge Returns Page

Welcome to the Returns department Page! Everything you need to know about our return services.

Please contact our Customer Service department if you have any other questions regarding returns.


How long until I get my order?

New England Hot Fudge Company has a 100% Guarantee Policy. We value you as a customer of our family and care about your satisfaction. When you purchase any of our products and for any reason you are not completely satisfied with your purchase, you may return it hassle-free for an exchange or a full refund. Here's how:

Contact us via e-mail or phone and one of our customer service representatives will walk you through the simple steps of returning your product.

All returns get shipped to:

New England Hot Fudge Company

PO Box 118

Poultney, VT 05764

What if my purchase is damaged when it arrives?

Contact us immediately and we'll ship you out a new order. For insurance reasons we will need a digital photograph e-mailed to us of the broken product.